Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Edwards

John Edwards

June 8, 2026

5  out of  5
rating by John Edwards
"It made perfect sense for us to consolidate all of our insurance needs. We chose State Farm because of their reputation and competitive rates. We’ve known Denise as an expert insurance professional for a very long time. Her office is very responsive to our insurance needs. We have our home, vehicles and personal liability umbrella with State Farm."
Profile photo of frank lima

frank lima

May 30, 2026

5  out of  5
rating by frank lima
"Debra was a pleasure to work with, and I would highly recommend their insurance services."
Profile photo of Dolores Sanchez

Dolores Sanchez

May 15, 2026

5  out of  5
rating by Dolores Sanchez
"We’ve been with State Farm Insurance for a number of years and always been satisfied with their services. Debra was wonderful to work with. She was prompt, responsive and very helpful. Definitely recommend this office to anyone."
Profile photo of Christina Arrowsmith

Christina Arrowsmith

May 6, 2026

5  out of  5
rating by Christina Arrowsmith
"It goes like this, I've been with Denise Granville starting when I got married in 2015 and my husband had been with her for some time before we married. I'm so grateful for Denise, Alex and Christy and I'm sure I've worked with others, you are all great, loving caring team! I have needed so much help cause so much has happened, such as my husband passing away, car accidents, needing life insurance and now I just added my 18 year old daughter to my policy. And everyone I've called everyone has always known immediately how to help me and took time to help me to always make everything go smooth and right for the need of my family. May the lord continue to bless you all, thank you for all your services. I rate you 5 starts and will recommend this agency. They offer a great experience neverwalked away unhelped!"
Profile photo of Dayna Dias

Dayna Dias

March 12, 2026

5  out of  5
rating by Dayna Dias
"Denise is great to work with. Never a problem in the many years I've been with State Farm."
Profile photo of Jason Pizziferro

Jason Pizziferro

December 31, 2025

5  out of  5
rating by Jason Pizziferro
"Denise Granville’s State Farm office and staff are wonderful. We have been with them for 20+ years and they are always so helpful"
Profile photo of Wendy Collins

Wendy Collins

December 24, 2025

5  out of  5
rating by Wendy Collins
"We’ve been with Denise Granville since moving to California. She and her team are always so helpful, speedy to respond, and impressively knowledgeable. I would recommend her office to any and all!"
Profile photo of Charles Checchi

Charles Checchi

November 10, 2025

5  out of  5
rating by Charles Checchi
"Worked with Alex today to tweak my policy. She was very helpful and understood immediately what I was trying to accomplish. She addressed everything quickly and professionally."
Profile photo of Robin Prasadi

Robin Prasadi

November 7, 2025

5  out of  5
rating by Robin Prasadi
"Alex at this office has been extraordinary. She was responsive, knowledgeable and detail oriented. She was prompt and delivered on every promise and did so with courtesy and professionalism at every turn. Thank you for making my agent transition a smooth one."
Profile photo of patrice bruni

patrice bruni

November 6, 2025

5  out of  5
rating by patrice bruni
"Alex was extremely helpful and knowledgeable. Answered all our questions with very expedited service. Thank you so much."
Profile photo of Remy Zarate

Remy Zarate

August 28, 2025

5  out of  5
rating by Remy Zarate
"Roxana was extremely helpful. Great customer service and very responsive. This is my first time getting insurance and she made an easy and comfortable process. Thank you very much Roxana !"
Profile photo of Tal Goldman Shahar

Tal Goldman Shahar

June 17, 2025

5  out of  5
rating by Tal Goldman Shahar
"🌟🌟🌟🌟🌟
Working with Annie has been an absolute pleasure. She is incredibly accessible, consistently responsive, and always willing to adjust to our schedule and needs. Annie's communication is clear, direct, and helpful—making a complex process feel straightforward and manageable. We truly appreciate her professionalism, warmth, and flexibility every step of the way. Highly recommended!"
Profile photo of Abuela23

Abuela23

March 24, 2025

5  out of  5
rating by Abuela23
"I have been a customer of Denise Granville at State Farm since the last century! I can honestly say that I have never regretted switching my auto insurance and later adding homeowners and life insurance policies with her. I really appreciate that when I call, I can connect directly with a person from the beginning without having to navigate through a long set of prompts. My most recent contact was with Alex, who assisted me and provided information quickly. Making an appointment is also easy, and I always feel welcome when I talk with anyone in the office.

I highly recommend Denise Granville at State Farm."
Profile photo of Kim Daly

Kim Daly

February 26, 2025

5  out of  5
rating by Kim Daly
"I have to share a wonderful customer service interaction I had with this State Farm office, and in particular Denise Granville.
I sent an email to Denise late Saturday night to get some clarity on a premium issue I had that was causing me some concern and stress. I hoped to get some resolution the following work week. To my surprise, Denise called me the following morning …it was a Sunday!!! Talk about customer service!!!!
Not only did she reach out to call me personally …. she resolved my premium concern to a positive conclusion!!
Denise clearly demonstrated her commitment to customer satisfaction. I hung up feeling reassured and well taken care of.
If you’re looking for an insurance agent / company…. I would whole-heartedly recommend Denise Granville and State Farm."
Profile photo of edmund stma

edmund stma

February 13, 2025

5  out of  5
rating by edmund stma
"Good customer service. You can always reach them. They are glad and reachable. Which is unlike my previous insurance provider that just ignore me until they ask me to pay money"
Profile photo of rose Jada

rose Jada

February 13, 2025

5  out of  5
rating by rose Jada
"I love this office I have been insured since 2009 they are great I left to another agent went right back to them all the ladies are helpful wonderful especially Kristie amazing gets the job done calls back and gives you the attention you need with ease thank you ladies you guys are very appreciated"
Profile photo of Paul Lego

Paul Lego

February 5, 2025

5  out of  5
rating by Paul Lego
"I have been a State Farm customer for several years now. I moved to State Farm for my home insurance when my prior insurance company left the state and dropped my coverage (at Tahoe). While my insurance coverage at Tahoe has been expensive, I continue to have coverage and Kristy Chiu in Denise Granville’s State Farm office just did a very thorough and helpful review of my policy with me. While I have not dealt at all with the claims side of State Farm, I have been very pleased with the service that I have gotten from Kristy, Denise and State Farm."
Profile photo of Suzanne Magno

Suzanne Magno

July 30, 2024

5  out of  5
rating by Suzanne Magno
"I have been working with this state farm office for years. Their staff is polite, helpful and knowledgeable! Highly recommend!"
Profile photo of Justin Folan

Justin Folan

June 20, 2024

5  out of  5
rating by Justin Folan
"I recently had the pleasure of working with the Denise Granville State Farm insurance team for my renters insurance, and I can't say enough good things about my experience. From the very first interaction, the team displayed exceptional professionalism and a genuine commitment to helping me find the best coverage for my needs.

The entire process was seamless and stress-free, thanks to their thorough explanations and prompt responses to all my questions.

What truly stood out was their customer service. They were always friendly, patient, and willing to go the extra mile to ensure my satisfaction. Whether it was answering my calls promptly, providing detailed information, or assisting with paperwork, they made the entire experience incredibly smooth.

I am grateful for their support and would highly recommend the Denis Granville State Farm insurance team to anyone looking for reliable and efficient renters insurance. They have certainly earned my trust and loyalty with their outstanding service."
Profile photo of Melanie Malott

Melanie Malott

June 5, 2024

5  out of  5
rating by Melanie Malott
"My husband and I started working with Denise's agency when we moved to the bay area in 2022. She was very quick to make sure we got coverage for the state and ensure we had everything that we needed. In 2024 we wanted to do a refresh of our coverage and ensure we had everything that we needed financially for our current stage of life. Kristie Chiu did a great job of hearing our wishes and needs, showing us our options and giving us space and time to think over what would work best for us. I look forward to continuing to work with Kristie and feel confident we can make the right choices with her guidance."
Profile photo of Henry Ferris

Henry Ferris

April 18, 2024

5  out of  5
rating by Henry Ferris
"At a later stage in life, I am a first-time car owner, and I relocated after many years in one place. This prompted an increase in my insurance needs, and Denise Granville was the best guide to what I needed. She was informative, compassionate and helpful. I also recently had a collision (not my fault), and the guidance I received from Roxana Alonto was top-grade and calming and expert. When a bump occurred in the repairs, Denise got directly involved. Very impressive. Roxana also goes beyond the norm to help with other needs. You can't be in better hands than with Denise Granville State Farm!"
Profile photo of Agnes F Newsome

Agnes F Newsome

March 28, 2024

5  out of  5
rating by Agnes F Newsome
"Kristie has done an amazing job working with myself and my family after many years of loyalty to Statefarm. It is always a joy to speak to her on the phone while also getting the help that is needed. Thanks for giving us such a positive experience working with you after all these years. We appreciate you Kristie!"
Profile photo of Peter Jaeger

Peter Jaeger

February 6, 2024

5  out of  5
rating by Peter Jaeger
"Thorough and efficient review of policies, helpful suggestions regarding coverages, great team, thank you, Peter"
Profile photo of Katie Mercado

Katie Mercado

January 9, 2024

5  out of  5
rating by Katie Mercado
"Our agent, Kristie continuously goes above and beyond. After switching from an insurance company where we could never get ahold of an agent, it's so refreshing to have a team who really cares and takes time and consideration to listen and walk us through everything, and answer all of our questions. Thank you Denise, Kristie, + Team!"
Profile photo of Maurice Cheung

Maurice Cheung

January 2, 2024

5  out of  5
rating by Maurice Cheung
"I switched over to Denise Granville's office over 6 years ago and haven't looked back. The customer service and follow up is top notch from all the office staff, especially Kristie. Kristie has been my POC since day 1 and has never let me down when I needed to have questions answered regarding all my policies. She really knows her stuff and was able to offer us competitive rates for a wide variety of policies as we needed more for properties, cars, and other insurance related products. I would not hesitate to recommend this office and Kristie to anyone looking for a new insurance company."