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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzanne Magno

Suzanne Magno

July 30, 2024

5  out of  5
rating by Suzanne Magno
"I have been working with this state farm office for years. Their staff is polite, helpful and knowledgeable! Highly recommend!"
We responded:
"Hi Suzanne! Many thanks for your kind words! I have to agree that Mikael is AWESOME!! She puts her heart and soul into helping our clients, because they matter so much to her and the rest of our team. We all appreciate you and thrilled you are pleased with our service!"
Profile photo of Justin Folan

Justin Folan

June 20, 2024

5  out of  5
rating by Justin Folan
"I recently had the pleasure of working with the Denise Granville State Farm insurance team for my renters insurance, and I can't say enough good things about my experience. From the very first interaction, the team displayed exceptional professionalism and a genuine commitment to helping me find the best coverage for my needs. The entire process was seamless and stress-free, thanks to their thorough explanations and prompt responses to all my questions. What truly stood out was their customer service. They were always friendly, patient, and willing to go the extra mile to ensure my satisfaction. Whether it was answering my calls promptly, providing detailed information, or assisting with paperwork, they made the entire experience incredibly smooth. I am grateful for their support and would highly recommend the Denis Granville State Farm insurance team to anyone looking for reliable and efficient renters insurance. They have certainly earned my trust and loyalty with their outstanding service."
We responded:
"Oh Justin, thank you so much for taking the time to write this amazing review!!! You put the biggest smile on my face! My beautiful team genuinely cares about our clients, and they put tremendous effort into their work. To know we made you happy is absolutely the BEST!!! You are so important to us!! We always want to be there for you, whether to help with your renters insurance or just answer any questions you may have. You are such a gem, and we truly appreciate you!!! Tons of gratitude to you, Justin!!!!"
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Melanie Malott

June 5, 2024

5  out of  5
rating by Melanie Malott
"My husband and I started working with Denise's agency when we moved to the bay area in 2022. She was very quick to make sure we got coverage for the state and ensure we had everything that we needed. In 2024 we wanted to do a refresh of our coverage and ensure we had everything that we needed financially for our current stage of life. Kristie Chiu did a great job of hearing our wishes and needs, showing us our options and giving us space and time to think over what would work best for us. I look forward to continuing to work with Kristie and feel confident we can make the right choices with her guidance."
We responded:
"Thank you so much for this wonderful review, Melanie!! We are so appreciative to have you and your husband as a special part of our State Farm Family!! Kristie really puts her heart into helping and guiding our clients into making the right decisions for their insurance protection. If you are pleased, we are so incredibly happy!! We look forward to working together for many years ahead. Many thanks!!!! "
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Henry Ferris

April 18, 2024

5  out of  5
rating by Henry Ferris
"At a later stage in life, I am a first-time car owner, and I relocated after many years in one place. This prompted an increase in my insurance needs, and Denise Granville was the best guide to what I needed. She was informative, compassionate and helpful. I also recently had a collision (not my fault), and the guidance I received from Roxana Alonto was top-grade and calming and expert. When a bump occurred in the repairs, Denise got directly involved. Very impressive. Roxana also goes beyond the norm to help with other needs. You can't be in better hands than with Denise Granville State Farm!"
We responded:
"Henry- you are such a gem, and we all love having you as part of our State Farm Family. We are always here to take care of you, so we are thrilled that you are happy with our service. Roxana does her very best to go above and beyond to help our clients, and she just works from her heart!! I am extremely blessed to have her on my team!! Thank you and tons of appreciation for this extremely kind review!!!"
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Agnes Fajardo

March 28, 2024

5  out of  5
rating by Agnes Fajardo
"Kristie has done an amazing job working with myself and my family after many years of loyalty to Statefarm. It is always a joy to speak to her on the phone while also getting the help that is needed. Thanks for giving us such a positive experience working with you after all these years. We appreciate you Kristie!"
We responded:
"Oh Agnes, thank you so much for this wonderful review! We appreciate you and your amazing loyalty to my agency and State Farm!! Kristie is an invaluable team member, and I count my blessings that she has been working with me for over 15 years. We are always here for you and will continue giving you the most positive experience. "
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John Edwards

February 14, 2024

5  out of  5
rating by John Edwards
"It made perfect sense for us to consolidate all of our insurance needs. We chose State Farm because of their reputation and competitive rates. We’ve known Denise as an expert insurance professional for a very long time. Her office is very responsive to our insurance needs. We have our home, vehicles and personal liability umbrella with State Farm."
We responded:
"John- thank you so much for this wonderful review! You are such a valued client, and we just love helping you with your auto, home and umbrella policies. It is an absolute pleasure working with you. When you call, my team is thrilled to be there for you!!"
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Peter Jaeger

February 6, 2024

5  out of  5
rating by Peter Jaeger
"Thorough and efficient review of policies, helpful suggestions regarding coverages, great team, thank you, Peter"
We responded:
"Thank you for this positive review, Peter!! I do feel so blessed to have such a wonderful team. Each one of my team members really cares about our clients. Appreciate you and very happy you are pleased with our service!"
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Katie Mercado

January 9, 2024

5  out of  5
rating by Katie Mercado
"Our agent, Kristie continuously goes above and beyond. After switching from an insurance company where we could never get ahold of an agent, it's so refreshing to have a team who really cares and takes time and consideration to listen and walk us through everything, and answer all of our questions. Thank you Denise, Kristie, + Team!"
We responded:
"KT- thank you so much for taking the time to post such a wonderful review!!! We know how important it is to be available and accessible to our clients. I do take such pride in my amazing team, because they care so much and always give their very best to help our policyholders. It makes us all very happy that you are pleased with our service!!!"
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Maurice Cheung

January 2, 2024

5  out of  5
rating by Maurice Cheung
"I switched over to Denise Granville's office over 6 years ago and haven't looked back. The customer service and follow up is top notch from all the office staff, especially Kristie. Kristie has been my POC since day 1 and has never let me down when I needed to have questions answered regarding all my policies. She really knows her stuff and was able to offer us competitive rates for a wide variety of policies as we needed more for properties, cars, and other insurance related products. I would not hesitate to recommend this office and Kristie to anyone looking for a new insurance company."
We responded:
"Hi Maurice- you are so sweet to leave such a lovely review!! I am thrilled you are pleased with our office and our service. We love helping you with your cars, property and all your other insurance. Kristie is an absolute gem, and she always goes above and beyond to help our clients. Thank you so much for your very kind review!!:)"
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Mocha V

December 27, 2023

5  out of  5
rating by Mocha V
"We’ve been working with Denise Granville and her staff for over 30 years. They always go above and beyond what is expected. They sincerely care for their clients and we can attest to this as we have been in various car accidents (fortunately all minor fender benders). Their prices are competitive and fair! We highly recommend them to anybody! Thanks Denise for always taking care of us! Mila V."
We responded:
"You are so kind to leave such a lovely review, Mila! You and your family are very special to all of us! We are always here to help you - whether it is after an auto accident or with any of your insurance needs. I love that you know you can count on us! Thank you for this wonderful review and for being such a loyal and wonderful client all these years!! :)"
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Rita

December 20, 2023

5  out of  5
rating by Rita
"Always exceptional service & staff! A pleasure doing business with Denise Granville's State Farm office."
We responded:
"Thank you so much, Rita!! We always strive to go above and beyond to help our clients. If we hit the mark, we feel great!! Your kind review made our day!! "
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Kael Foods Info

December 20, 2023

5  out of  5
rating by Kael Foods Info
"Dena was a pleasure and very professional. The staff was very helpful in making the right choices for me and I feel they truly care about there clients."
We responded:
"We are so grateful and appreciative for your positive review!! I am very blessed to have Dena on my team! We all genuinely care about our clients and give our best to help them with their insurance choices. We are so happy you are pleased with our service!!"
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Jylmarie Adam

December 19, 2023

5  out of  5
rating by Jylmarie Adam
"Agent Kristie is always helpful when I have questions about my car insurance and rental insurance. She has always been someone I recommend friends and family to contact if they are looking for new insurance. The whole team at this office has always been helpful."
We responded:
"Thank you very much, Jylmarie! Kristie cares so much about our clients and always gives her very best to them. So happy you are pleased with our team and the service you are receiving. I really appreciate your positive review!!!"
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Joy Sajo

December 19, 2023

5  out of  5
rating by Joy Sajo
"Been with them for couple of years now. No complain. all of their staff esp kristie are very helpful.we are forever grearful for them"
We responded:
"Thank you for your positive review, Joy! Kristie as well as the rest of my team always strive to be as helpful as possible. We are forever grateful to you for trusting us to help you with your insurance. :)"
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JOhn Feeley

December 19, 2023

5  out of  5
rating by JOhn Feeley
"Denise called last week just to check in on how I was doing as well as my children. And if we needed any Modifications to our insurance. today Dana helped me with a question regarding my children. DENISE’s office is always dependable, reliable and quick to respond. Which is why I’ve been with Denise for over 30 years."
We responded:
"John- thank you so much for taking the time to write such a kind review!!! My team and I love working with you and are incredibly appreciative of how amazing and loyal you are!! We are so blessed to have you as one of our valued clients all these years!!!! :)"
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Pinky

December 19, 2023

5  out of  5
rating by Pinky
"I’ve had State Farm Insurance for over 33 years with 4 different agents. Denise has been my agent for the past 5 years and is by far the best agent (and staff) that I’ve had!! Both her and her staff are so kind, caring and knowledgeable! Kristie is excellent and takes care of anything I need quickly and efficiently! Roxy, Alex and Dena are great too!! Best State Farm office ever!!"
We responded:
"Aww, thank you so much, Pinky!! Well, you are a gem of a client, and we all adore working with you!! You are a very special part of our State Farm Family, and we look forward to many more years of working together. Kristie, Roxy, Alex, Dena and I appreciate you and all of your kind words. :)"
Profile photo of Jagdish Pamnani

Jagdish Pamnani

December 14, 2023

5  out of  5
rating by Jagdish Pamnani
"Excellent prompt and courteous service, what more could you ask for."
We responded:
"Well, when a wonderful client like you leaves such a lovely review, it makes our day!! Thank you so much Jagdish!! We appreciate you and your valued business all these years!!"
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Janett Zarate

December 13, 2023

5  out of  5
rating by Janett Zarate
"Denise and her staff are true professionals. They are responsive, friendly and willing to help you make the best insurance choices for you and your family. The team has assisted me with several policies and I could not be happier with the service provided. This is a team worthy of recommendation to family and friends."
We responded:
"Thank you so much, Janett!! You and your family are such lovely clients, and my team and I absolutely enjoy working with you! So happy you are pleased with our service. We look forward to continuing helping you any way we can with any of your insurance needs. Really appreciate your kind words!"
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Rosa Nevarez

December 13, 2023

5  out of  5
rating by Rosa Nevarez
"No podría estar más feliz con mi agente de seguros. Denise y su equipo hacen todo lo posible para asegurarse de que mi familia y yo estemos bien atendidos! Recomiendo ampliamente esta oficina, no se arrepentirá!"
We responded:
"Muchisimas gracias por esta amable reseña Rosa! No podríamos estar más felices de tener una clienta tan maravillosa como usted! Realmente la apreciamos a usted y a la confianza que tiene en mí y en mi dedicado equipo. Muy agradecida! "
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Josh Bartel

December 12, 2023

5  out of  5
rating by Josh Bartel
"Extremely helpful in providing me a spectrum of options to better understand my insurance needs for me and my family. The staff went above and beyond to assist me. Highly recommend."
We responded:
"Thank you so much, Josh!! We truly value you as a client, so your positive review sure means a lot to me and my team!! We are thrilled you are pleased with our service!! "
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Kim Springer

November 16, 2023

5  out of  5
rating by Kim Springer
"I think I’ve been working with Denise Granville’s office for 35 years now, maybe longer. There’s a reason: great service!!"
We responded:
"Aww- Kim!!!! Thank you so much!! My team and I work really hard to provide good service, because our clients are incredibly important to us. You are amazing and I am thrilled you are happy!! Thank you for trusting us to help you and for being such a wonderful and loyal client!! "
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Jefferson Croci

November 2, 2023

5  out of  5
rating by Jefferson Croci
"Absolutely fantastic! Amazing customer service"
We responded:
"Jeff, thank you so much for your positive review. We are just thrilled to have you in our State Farm Family!! You made our day knowing you are happy with our service!! Looking forward to working together for many years to come!"
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Isaac Lee

September 21, 2023

5  out of  5
rating by Isaac Lee
"I only had a pleasure to be her client for only a year. This is due to fact that we had to move to other state. I had car insurance agency in Korea, Japan, Germany, and now in the US. However she is by far the best insurance agent ever. Highly recommended!!!!"
We responded:
"Oh, Issac!! Thank you so much for this lovely compliment!! I know it was a short run, but we really enjoyed working with you!! Wishing you the best of luck and hope to see you again if you find yourself back in Ca!!"
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Wendy Reczek

September 20, 2023

5  out of  5
rating by Wendy Reczek
"Denise and her team have always been very helpful in all of my dealings with them and continue to provide excellent service!"
We responded:
"Hi Wendy! Hearing from wonderful clients like you who are pleased with our service is the best!! We really enjoy working with you and appreciate that you trust us to help you with your insurance needs! Thank you so much for this positive review:)"
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Liz Hollands

September 14, 2023

5  out of  5
rating by Liz Hollands
"We’ve been clients of Denise for over 15 years and we wouldn’t trust our business with anyone else! Denise and her team are caring and professional, and always go the extra mile to make our experience easier. Our family has seen significant changes since we started with Denise, and she’s met every challenge and change with great solutions. Thank you Denise and team!"
We responded:
"Oh Liz- you are such a gem to take the time to write such a lovely review for us!! You certainly are a very valued client, and we all just love working with you. We always want to be there for you and your family as life presents changes and challenges. If you are pleased, we are thrilled!!! I appreciate you so much. Many thanks to YOU for your trust and loyalty!:)"