State Farm® Insurance Agent Denise Granville
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jo-Ann Knox
August 31, 2026
"Moving to San Mateo from the South Bay, I was referred to Denise’s office by my fiancé—and I’m so glad I was!
With every interaction I’ve had, whether it was the sale of a vehicle, the purchase of a new vehicle, general questions, or navigating various other events, I’ve been able to simply text the office and get a response—sometimes almost instantaneously. What service!
I come from a service design background at Stanford University, so I tend to pay close attention to the customer experience and how services are designed and delivered. I have to say, Denise’s office has left me with no significant recommendations for service improvement. And that says a lot!
Keep up the great work, Denise and Alex—Denise’s assistant extraordinaire! I truly appreciate you both and the exceptional service you provide. Thank you for making every interaction so easy and seamless!"
"Wow Jo Ann! What an incredibly thoughtful review! Thank you so much for taking the time to share this. It truly means more to me than you know.
Knowing that you come from a service design background makes your words about the experience with our office especially meaningful. We work hard to make insurance easy, responsive, and as seamless as possible—whether you’re buying or selling a car, have a quick question, or simply need us when something comes up. Hearing that this has been your experience absolutely makes our day!
I’m also so glad your fiancé sent you our way! I’ve known his family for many years and absolutely love them, so it has been such a pleasure now having the opportunity to take care of you, too. That makes this connection even more special to me.
And I couldn’t agree more about Alex—she truly is extraordinary! 😊 I’m so lucky to have her.
Thank you again for your trust, your incredibly kind words, and for putting such a big smile on our faces. We truly appreciate you and look forward to being here for you for many years to come!"
Amy T
August 21, 2026
"After nearly 30 years with State Farm, our previous agent's service severely declined after COVID—unreturned calls and slow resolutions became the norm. I was skeptical of the raving reviews for Denise and her team, thinking they were too good to be true. I was completely wrong! Switching to Denise was a breath of fresh air. She is highly knowledgeable and gives honest recommendations without any pushy sales tactics. Her staff member, Alex, was phenomenal—responsive, thorough, and proactive with answers so I never had to follow up. As someone who appreciates detailed explanations, I am so grateful for their clear communication and rare, top-tier customer service. I couldn't be happier with my decision to move our home and two auto policies to this office!"
"Oh my goodness, Amy!!! This amazing review put such a huge smile on my face and truly warmed my heart! Knowing that you had some hesitation before making the switch makes your kind words and trust in us mean even more.
I’m so glad we were able to make the transition of your home and auto insurance such a positive experience. And I especially love seeing Alex recognized! She genuinely cares about our customers and takes so much pride in being thorough, responsive, and making things easy. I’m incredibly fortunate to have her on my team.
Thank you for giving us the opportunity to earn your trust and take care of you. We are beyond happy and appreciative to have lovely you as part of our State Farm family!"
Dan Gerson
August 17, 2026
"I've been a customer of Denise for homeowners and car and liability insurance since about 1998. Totally satisfied with how they've handled various claims and I've had a few. All of Denise's agents, including Denise, have been polite, professional, and warm, and have handled all of my transactions with pretty thorough skill."
"Hi Dan! Thank you so much for this wonderful review. It means a lot to me that you’ve trusted our office with your homeowners and auto insurance for nearly 30 years! We’ve been through a few claims and life changes together along the way, and I’m truly grateful that you’ve always felt well cared for.
I also really appreciate your kind words about my team. We genuinely care about the people we work with, and having longtime customers like you is one of the best parts of what we do. Thank you for your loyalty and trust all these years—it truly means more than you know!"
Mirna Manila
August 13, 2026
"I had met Denise Granville some fifteen plus years ago through my employer.
I was very impressed on she handled business relationships with the company.
I have no regrets transferring all our family insurance policies to Denise Granville State Farm.
I have met some of the employees, the ones who left to retire or relocate and her present professional group. They are very personable, extremely knowledgeable of each client insurance coverage needs, and will always efficiently assist you in time of filing claim if some unexpected thing happened.
Insurance service is not just collecting Premiums but most important to be a great help in time of unfortunate incidents.
Denise Granville State Farm office provides services beyond expectation and her staff are excellent in what they do."
"Aww Mirna, reading your review truly touched me. Thank you so much for these thoughtful and kind words. It’s hard to believe it has been over 15 years since we first met!
Your trust in me and my team with your family’s insurance over the years truly means so much. I especially appreciate you recognizing my team, past and present. We’ve always believed insurance is about more than policies and premiums—it’s about being there when you need us most. That has always been important to me, and knowing that you have experienced that kind of care from our office means more than I can say.
Thank you for your loyalty, your friendship, and for being part of our State Farm family all these years. We truly appreciate you, Mirna! ❤️
"
francisco martinez
July 16, 2026
"The Granville office is been more than just my insurance company is like family with their kindness, attentive care and quick response. All your needs are met by just picking the phone or sending an email, thank you family for all you do for us as clients! Greetings"
"Hi Francisco! Thank you so much for your wonderful review! You are so special to us, and we are truly grateful to have you as part of our State Farm family. For us, the Granville Agency is more than just insurance—it’s about being there when you need us - whether that’s your auto coverage, renters insurance, or any other question that comes up.
You are right—our goal is to make it easy to reach us. Just pick up the phone or send an email, and we’ll respond quickly and take great care of what you need.
Thank you again for your trust and kind words! We appreciate you so much:)"
Rachel Pale
July 10, 2026
"Alex, Christie, and all the wonderful ladies in the office are extremely helpful, kind, and always willing to go the extra mile! Thank you Granville - State Farm team for being awesome."
"Thank you for your 5 Star review, Rachel! You are the awesome one for taking the time to post such kind words about my team!! We always want to give our very best, so we are thrilled that you are pleased. We are absolutely here for you to help any way we can! "
Jeannette Davenport
June 22, 2026
"I had an excellent experience working with Alex Hall on my Auto insurance policy today. He responded quickly to my emails, provide provided clear and helpful advice, and made the entire process efficient and easy to understand. Alex‘s professional professionalism and knowledge gave me confidence that I was making the right decisions regarding my coverage. I truly appreciate his outstanding Customer Service and timely support."
"HI Jeannette! Thank you so much for your lovely review! I truly appreciate you trusting us with your auto insurance needs.
It makes our day to hear that you felt taken care of—responding quickly to your emails, giving clear and helpful advice, and making the whole process feel efficient and easy to understand. I’ll be sure to pass your kind words along to our amazing Alex, who works hard to provide thoughtful support and strong guidance so you can feel confident in your coverage decisions.
We all really appreciate you, and we love that you’re part of our State Farm Family. If you ever need anything with your auto or any other insurance needs, we are here for you:)"
John Edwards
June 8, 2026
"It made perfect sense for us to consolidate all of our insurance needs. We chose State Farm because of their reputation and competitive rates. We’ve known Denise as an expert insurance professional for a very long time. Her office is very responsive to our insurance needs. We have our home, vehicles and personal liability umbrella with State Farm."
"John- thank you so much for this wonderful review! You are such a valued client, and we just love helping you with your auto, home and umbrella policies. It is an absolute pleasure working with you. When you call, my team is thrilled to be there for you!!"
frank lima
May 30, 2026
"Debra was a pleasure to work with, and I would highly recommend their insurance services."
"Hi Frank! Thank you so much for your wonderful review! We’re truly grateful you took the time to share your experience. We’re so glad Debra was a pleasure to work with—she’s not only knowledgeable, but also incredibly patient and attentive, and she always goes the extra mile to make sure you feel supported every step of the way. Your recommendation means a lot to our entire team. Thank you again!"
Dolores Sanchez
May 15, 2026
"We’ve been with State Farm Insurance for a number of years and always been satisfied with their services. Debra was wonderful to work with. She was prompt, responsive and very helpful. Definitely recommend this office to anyone."
"Hi Dolores!
Thank you so much for taking the time to leave such a kind review. I truly appreciate it—especially knowing you’ve been with our office for so many years- and you are so lovely! Your loyalty means the world to me.
It also makes me really happy to hear you enjoyed working with Debra. She genuinely loves helping our clients and cares about getting things handled the right way—so it doesn’t surprise me at all that you found her prompt, responsive, and so helpful. She wants you to feel taken care of from start to finish, and your words confirm that she’s doing exactly that.
And honestly, your recommendation is one of the best compliments we can receive. Tons of appreciation and gratitude to you, Dolores!"
Christina Arrowsmith
May 6, 2026
"It goes like this, I've been with Denise Granville starting when I got married in 2015 and my husband had been with her for some time before we married. I'm so grateful for Denise, Alex and Christy and I'm sure I've worked with others, you are all great, loving caring team! I have needed so much help cause so much has happened, such as my husband passing away, car accidents, needing life insurance and now I just added my 18 year old daughter to my policy. And everyone I've called everyone has always known immediately how to help me and took time to help me to always make everything go smooth and right for the need of my family. May the lord continue to bless you all, thank you for all your services. I rate you 5 starts and will recommend this agency. They offer a great experience neverwalked away unhelped!"
"Oh Christina! Thank you so much for taking the time to write such a heartfelt review. Your lovely words absolutely warmed my heart! I’m truly grateful you have trusted our agency since 2015, and it sure means a lot that you recognized my amazing team. I extremely blessed to work with them.
When life brings big and difficult changes, it’s important to us that you feel supported—immediately, thoughtfully, and all the way through. I’m grateful we’ve been able to help you navigate your auto needs, life insurance, and now adding your 18-year-old daughter to your policy, and that you never felt left without answers.
Your kind words and 5-star recommendation mean the world to our entire team. Please know we appreciate you so much and are always here for you whenever you need our help!"
Dayna Dias
March 12, 2026
"Denise is great to work with. Never a problem in the many years I've been with State Farm."
"Dayna, thank you so much for your kind words and for trusting me with your insurance needs for the past 35 years! You are an amazing and loyal client! It is a pleasure working with you, and I’m always here to help whenever you need. Looking forward to many more years together!"
Jason Pizziferro
December 31, 2025
"Denise Granville’s State Farm office and staff are wonderful. We have been with them for 20+ years and they are always so helpful"
"Hi Jason- Thank you so much for your kind words! You and your family have been such loyal and wonderful clients for all these years, and I appreciate you so much!! My team and I truly value your trust and support. It’s always our pleasure to assist you, and we look forward to continuing to provide you with excellent service for many more years to come! "
Wendy Collins
December 24, 2025
"We’ve been with Denise Granville since moving to California. She and her team are always so helpful, speedy to respond, and impressively knowledgeable. I would recommend her office to any and all!"
"Aww Wendy!!! Thank you so much for your kind words and continued trust over the years! You are so lovely, and it has been an absolute pleasure working with you since your move to California. I am delighted to hear that my team’s responsiveness and knowledge have made a positive impact. Your recommendation means the world to us, and we look forward to supporting you for many more years to come! :)"
Charles Checchi
November 10, 2025
"Worked with Alex today to tweak my policy. She was very helpful and understood immediately what I was trying to accomplish. She addressed everything quickly and professionally."
"Hi Charles! Thank you so much for sharing your experience! I am so happy that Alex was able to understand your needs and help you fine-tune your policy. She is pretty amazing and nails things quickly!! It is always our goal to make everything as smooth and straightforward as possible for our clients. I appreciate your trust in my team, and we are all so grateful for your valued business!!"
Robin Prasadi
November 7, 2025
"Alex at this office has been extraordinary. She was responsive, knowledgeable and detail oriented. She was prompt and delivered on every promise and did so with courtesy and professionalism at every turn. Thank you for making my agent transition a smooth one."
"Thank you so much for your wonderful feedback, Robin! We are thrilled to hear that Alex provided such extraordinary service during your transition to our agency. Her responsiveness, attention to detail, and professionalism truly exemplify the values we strive for at our office, and Alex excels at this! We are grateful for your trust and are so happy that your experience was smooth and positive. If you ever have questions or need assistance in the future, please don’t hesitate to reach out—we are always here to help every step of the way:)
"
patrice bruni
November 6, 2025
"Alex was extremely helpful and knowledgeable. Answered all our questions with very expedited service. Thank you so much."
"Hi Patrice, Thank you so much for your wonderful review! We’re delighted to hear that Alex was able to answer all your questions so promptly. She truly is an incredible asset to our team, always going above and beyond for our clients. We’re extremely grateful to have you as part of our State Farm family and appreciate your trust in us. Please know we’re always here for you and look forward to supporting you for many years to come:)
"
Remy Zarate
August 28, 2025
"Roxana was extremely helpful. Great customer service and very responsive. This is my first time getting insurance and she made an easy and comfortable process. Thank you very much Roxana !"
"Thank you so much for your kind words, Remy! We’re thrilled to hear that Roxana was able to make your first insurance experience easy and comfortable. Providing excellent customer service is our top priority, and Roxana excels in this every day! If you have any questions or need further assistance in the future, please don’t hesitate to reach out. Welcome to our State Farm family!
"
Tal Goldman Shahar
June 17, 2025
"🌟🌟🌟🌟🌟
Working with Annie has been an absolute pleasure. She is incredibly accessible, consistently responsive, and always willing to adjust to our schedule and needs. Annie's communication is clear, direct, and helpful—making a complex process feel straightforward and manageable. We truly appreciate her professionalism, warmth, and flexibility every step of the way. Highly recommended!"
"Hi Tal! Thank you so much for your wonderful review and your thoughtful feedback about Annie! She is truly an asset to our team, and we are thrilled to hear how much you have appreciated working with her! Annie consistently demonstrates professionalism, warmth, and dedication, and it is wonderful to see her efforts making such a positive impact. My team and I are always here for you and want to extend a big welcome to our State Farm Family!!
"
Abuela23
March 24, 2025
"I have been a customer of Denise Granville at State Farm since the last century! I can honestly say that I have never regretted switching my auto insurance and later adding homeowners and life insurance policies with her. I really appreciate that when I call, I can connect directly with a person from the beginning without having to navigate through a long set of prompts. My most recent contact was with Alex, who assisted me and provided information quickly. Making an appointment is also easy, and I always feel welcome when I talk with anyone in the office.
I highly recommend Denise Granville at State Farm."
"Oh Felicia -Thank you so much for your kind words and for being a loyal customer for all these years! You are so lovely!! I am thrilled to hear that you’ve had such a positive experience with my team, and I truly appreciate your trust in us for your auto, homeowners, and life insurance needs.
I am glad to know that Alex and the rest of my team were able to assist you promptly and that you find it easy to connect with us. Providing exceptional service and making our clients feel welcome is our top priority.
Your recommendation means the world to us, and we look forward to continuing to serve you in the years to come. If you ever have any questions or need further assistance, please do not hesitate to reach out. We are always here for you, Felicia!!!!"
Kim Daly
February 26, 2025
"I have to share a wonderful customer service interaction I had with this State Farm office, and in particular Denise Granville.
I sent an email to Denise late Saturday night to get some clarity on a premium issue I had that was causing me some concern and stress. I hoped to get some resolution the following work week. To my surprise, Denise called me the following morning …it was a Sunday!!! Talk about customer service!!!!
Not only did she reach out to call me personally …. she resolved my premium concern to a positive conclusion!!
Denise clearly demonstrated her commitment to customer satisfaction. I hung up feeling reassured and well taken care of.
If you’re looking for an insurance agent / company…. I would whole-heartedly recommend Denise Granville and State Farm."
"Hi Kim - Goodness, thank you so much for this wonderful review!!!
I really appreciate you taking the time to share your positive experience with our State Farm office. I am deeply committed to providing exceptional service to all our clients, and I am thrilled to hear that I was able to address your premium issue promptly, even on a Sunday. Your kind words truly mean so much to me!! My team and I strive to ensure our customers feel reassured and well taken care of, so we are extremely happy you are pleased!! Love that you are a part of our State Farm family, Kim, and tons of gratitude for your recommendation!!"
edmund stma
February 13, 2025
"Good customer service. You can always reach them. They are glad and reachable. Which is unlike my previous insurance provider that just ignore me until they ask me to pay money"
"Hi Edmund! Thank you so much for your kind words and for sharing your experience! My team and I are delighted to hear that you find our customer service accessible and responsive. Providing excellent service and being there for our customers is a top priority for us. If you ever need anything or have any questions, please don’t hesitate to reach out. We’re here to help!"
rose Jada
February 13, 2025
"I love this office I have been insured since 2009 they are great I left to another agent went right back to them all the ladies are helpful wonderful especially Kristie amazing gets the job done calls back and gives you the attention you need with ease thank you ladies you guys are very appreciated"
"Aww Rose, well we sure appreciate YOU!! Thank you so much for your heartfelt review and for being a loyal customer since 2009! We’re delighted to hear that you had such a positive experience with our team, especially Kristie. We strive to provide the best service possible, and it's always rewarding to hear that our efforts are appreciated. We look forward to continuing to serve you and meeting your needs. If there's ever anything else we can do for you, please don't hesitate to reach out. Thank you once again for your kind words and continued trust!"
Paul Lego
February 5, 2025
"I have been a State Farm customer for several years now. I moved to State Farm for my home insurance when my prior insurance company left the state and dropped my coverage (at Tahoe). While my insurance coverage at Tahoe has been expensive, I continue to have coverage and Kristy Chiu in Denise Granville’s State Farm office just did a very thorough and helpful review of my policy with me. While I have not dealt at all with the claims side of State Farm, I have been very pleased with the service that I have gotten from Kristy, Denise and State Farm."
"Thank you so much for this lovely review, Paul! We are so happy that you trust us to help you with your homeowners policy. We always strive to do our best for our customers, so it means the world that you are pleased with our service. Kristie is pretty amazing, and such an asset to my team. We appreciate you and are very grateful you took the time to write such a positive review:) "
Suzanne Magno
July 30, 2024
"I have been working with this state farm office for years. Their staff is polite, helpful and knowledgeable! Highly recommend!"
"Hi Suzanne! Many thanks for your kind words! I have to agree that Mikael is AWESOME!! She puts her heart and soul into helping our clients, because they matter so much to her and the rest of our team. We all appreciate you and thrilled you are pleased with our service!"