State Farm® Insurance Agent Denise Granville

"I have been a customer of Denise Granville at State Farm since the last century! I can honestly say that I have never regretted switching my auto insurance and later adding homeowners and life insurance policies with her. I really appreciate that when I call, I can connect directly with a person from the beginning without having to navigate through a long set of prompts. My most recent contact was with Alex, who assisted me and provided information quickly. Making an appointment is also easy, and I always feel welcome when I talk with anyone in the office. I highly recommend Denise Granville at State Farm."

"I have to share a wonderful customer service interaction I had with this State Farm office, and in particular Denise Granville. I sent an email to Denise late Saturday night to get some clarity on a premium issue I had that was causing me some concern and stress. I hoped to get some resolution the following work week. To my surprise, Denise called me the following morning …it was a Sunday!!! Talk about customer service!!!! Not only did she reach out to call me personally …. she resolved my premium concern to a positive conclusion!! Denise clearly demonstrated her commitment to customer satisfaction. I hung up feeling reassured and well taken care of. If you’re looking for an insurance agent / company…. I would whole-heartedly recommend Denise Granville and State Farm."

"Good customer service. You can always reach them. They are glad and reachable. Which is unlike my previous insurance provider that just ignore me until they ask me to pay money"

"I love this office I have been insured since 2009 they are great I left to another agent went right back to them all the ladies are helpful wonderful especially Kristie amazing gets the job done calls back and gives you the attention you need with ease thank you ladies you guys are very appreciated"

"I have been a State Farm customer for several years now. I moved to State Farm for my home insurance when my prior insurance company left the state and dropped my coverage (at Tahoe). While my insurance coverage at Tahoe has been expensive, I continue to have coverage and Kristy Chiu in Denise Granville’s State Farm office just did a very thorough and helpful review of my policy with me. While I have not dealt at all with the claims side of State Farm, I have been very pleased with the service that I have gotten from Kristy, Denise and State Farm."

"I have been working with this state farm office for years. Their staff is polite, helpful and knowledgeable! Highly recommend!"

"I recently had the pleasure of working with the Denise Granville State Farm insurance team for my renters insurance, and I can't say enough good things about my experience. From the very first interaction, the team displayed exceptional professionalism and a genuine commitment to helping me find the best coverage for my needs. The entire process was seamless and stress-free, thanks to their thorough explanations and prompt responses to all my questions. What truly stood out was their customer service. They were always friendly, patient, and willing to go the extra mile to ensure my satisfaction. Whether it was answering my calls promptly, providing detailed information, or assisting with paperwork, they made the entire experience incredibly smooth. I am grateful for their support and would highly recommend the Denis Granville State Farm insurance team to anyone looking for reliable and efficient renters insurance. They have certainly earned my trust and loyalty with their outstanding service."

"My husband and I started working with Denise's agency when we moved to the bay area in 2022. She was very quick to make sure we got coverage for the state and ensure we had everything that we needed. In 2024 we wanted to do a refresh of our coverage and ensure we had everything that we needed financially for our current stage of life. Kristie Chiu did a great job of hearing our wishes and needs, showing us our options and giving us space and time to think over what would work best for us. I look forward to continuing to work with Kristie and feel confident we can make the right choices with her guidance."

"At a later stage in life, I am a first-time car owner, and I relocated after many years in one place. This prompted an increase in my insurance needs, and Denise Granville was the best guide to what I needed. She was informative, compassionate and helpful. I also recently had a collision (not my fault), and the guidance I received from Roxana Alonto was top-grade and calming and expert. When a bump occurred in the repairs, Denise got directly involved. Very impressive. Roxana also goes beyond the norm to help with other needs. You can't be in better hands than with Denise Granville State Farm!"

"Kristie has done an amazing job working with myself and my family after many years of loyalty to Statefarm. It is always a joy to speak to her on the phone while also getting the help that is needed. Thanks for giving us such a positive experience working with you after all these years. We appreciate you Kristie!"

"It made perfect sense for us to consolidate all of our insurance needs. We chose State Farm because of their reputation and competitive rates. We’ve known Denise as an expert insurance professional for a very long time. Her office is very responsive to our insurance needs. We have our home, vehicles and personal liability umbrella with State Farm."

"Thorough and efficient review of policies, helpful suggestions regarding coverages, great team, thank you, Peter"

"Our agent, Kristie continuously goes above and beyond. After switching from an insurance company where we could never get ahold of an agent, it's so refreshing to have a team who really cares and takes time and consideration to listen and walk us through everything, and answer all of our questions. Thank you Denise, Kristie, + Team!"

"I switched over to Denise Granville's office over 6 years ago and haven't looked back. The customer service and follow up is top notch from all the office staff, especially Kristie. Kristie has been my POC since day 1 and has never let me down when I needed to have questions answered regarding all my policies. She really knows her stuff and was able to offer us competitive rates for a wide variety of policies as we needed more for properties, cars, and other insurance related products. I would not hesitate to recommend this office and Kristie to anyone looking for a new insurance company."

"We’ve been working with Denise Granville and her staff for over 30 years. They always go above and beyond what is expected. They sincerely care for their clients and we can attest to this as we have been in various car accidents (fortunately all minor fender benders). Their prices are competitive and fair! We highly recommend them to anybody! Thanks Denise for always taking care of us! Mila V."

"Always exceptional service & staff! A pleasure doing business with Denise Granville's State Farm office."

"Dena was a pleasure and very professional. The staff was very helpful in making the right choices for me and I feel they truly care about there clients."

"Agent Kristie is always helpful when I have questions about my car insurance and rental insurance. She has always been someone I recommend friends and family to contact if they are looking for new insurance. The whole team at this office has always been helpful."

"Been with them for couple of years now. No complain. all of their staff esp kristie are very helpful.we are forever grearful for them"

"Denise called last week just to check in on how I was doing as well as my children. And if we needed any Modifications to our insurance. today Dana helped me with a question regarding my children. DENISE’s office is always dependable, reliable and quick to respond. Which is why I’ve been with Denise for over 30 years."

"I’ve had State Farm Insurance for over 33 years with 4 different agents. Denise has been my agent for the past 5 years and is by far the best agent (and staff) that I’ve had!! Both her and her staff are so kind, caring and knowledgeable! Kristie is excellent and takes care of anything I need quickly and efficiently! Roxy, Alex and Dena are great too!! Best State Farm office ever!!"

"Excellent prompt and courteous service, what more could you ask for."

"Denise and her staff are true professionals. They are responsive, friendly and willing to help you make the best insurance choices for you and your family. The team has assisted me with several policies and I could not be happier with the service provided. This is a team worthy of recommendation to family and friends."

"No podría estar más feliz con mi agente de seguros. Denise y su equipo hacen todo lo posible para asegurarse de que mi familia y yo estemos bien atendidos! Recomiendo ampliamente esta oficina, no se arrepentirá!"

"Extremely helpful in providing me a spectrum of options to better understand my insurance needs for me and my family. The staff went above and beyond to assist me. Highly recommend."